How it works

Franck is the always-on affordable end-to-end solution for Psychologists and Counsellors

HPCSA registered Psychologists and registered counsellors subscribe to Franck Psychologist Portal.

Elaborate and detailed profiles are compiled for each psychologist or counsellor that is uploaded onto the Franck Psychologist Directory. Psychologists’ and counsellors’ profiles include scope of practice, age groups for treatment, types of consultation (online/face-to-face), available time-slots, contact details and more. This Psychologists and counsellors Directory is instantly available on the Franck App as well as on all the online Franck platforms and promoted for patients/clients to connect.

Psychologists and counsellors load their availability for treatment directly on the Franck online booking system (this can be changed/adjusted at any time by the psychologist). Psychologists and counsellors who do not wish to accept a direct booking from the Franck App, or online bookings from the other online platforms, can deactivate this function. This would typically be the case for Psychologists and counsellors with full time responsibilities to clinic/admitted patients and do not accept outpatient bookings.

The Psychologist and counsellor access patient details directly on the intelligent online diary.

The Franck platform also offers a support system of counsellors, interns, students and volunteers (registered with the HPCSA and working under accredited supervision at the Franck Internship Facility) that can offer basic assistance and guidance 24/7 to patients who do not have access to funds / medical aid.

As part of the offering, Franck subscribed Psychologists and counsellors have access to full technical, administrative, clinical, service and support centre.

 

Franck subscribed psychologists and counsellors in existing private practices continue their practices as is, with the added benefits of the Franck Psychologist Portal and support. We offer a start-up assistance package (charged separately – depending the comprehensiveness of the transfer) whereby existing patients/clients’ billing and files get uploaded onto the Franck Psychologists embarking on their first practice or in need of a change in practice management or effort, also have the opportunity to register under the Franck Origins Group practice.

All the features of Franck Portal are
instantly available for use.

The Franck App channels persons in need of treatment/appointments to the online booking system and allows individuals to browse available psychologists from the Psychologists and counsellors Directory and can see and select available time slots of available Franck Psychologists and counsellors countrywide. Where online consultations are selected, the consultations take place directly on the Franck diary platform.

The Franck platform offers real-time logging of medical aid or private billing details, search and confirm ICD10 codes, allows for note-keeping, reporting templates, form completion, electronic signatures during or after consultation and can also confirm availability of funds for treatment directly with the relevant medical aid – private patient/client payment system is also in place via instant payment. Day-statements are generated automatically from the online diary and are submitted electronically or can be printed in hard copy.

Electronic Day Sheets are automatically compiled and can be used for electronic claims submissions to medical aids, private invoicing, switching, electronic remittance advices and invoicing with your existing infrastructure. Or, we can add full support and management of all switching and debtors related aspects at a fee more competitively than any other offered in South Africa.

The Costing Model is meant to make sense to Psychologists and counsellors in South Africa. The aim is to offer a perfect fit for the needs of a Psychology or counselling Practice, while allowing scalability and sustainability. And thus, we aimed to bring the monthly subscription very close to the income of one 60min consultation. In this approach, the psychologist’s/counsellor’s first consultation of the month should come very close to paying for all the features necessary to run a profitable and productive practice.

 

HPCSA registered Psychologists and registered counsellors subscribe to Franck Psychologist Portal.

Franck subscribed psychologists and counsellors in existing private practices continue their practices as is, with the added benefits of the Franck Psychologist Portal and support. We offer a start-up assistance package (charged separately – depending the comprehensiveness of the transfer) whereby existing patients/clients’ billing and files get uploaded onto the Franck Psychologists embarking on their first practice or in need of a change in practice management or effort, also have the opportunity to register under the Franck Origins Group practice.

Elaborate and detailed profiles are compiled for each psychologist or counsellor that is uploaded onto the Franck Psychologist Directory. Psychologists’ and counsellors’ profiles include scope of practice, age groups for treatment, types of consultation (online/face-to-face), available time-slots, contact details and more. This Psychologists and counsellors Directory is instantly available on the Franck App as well as on all the online Franck platforms and promoted for patients/clients to connect.

All the features of Franck Portal are
instantly available for use.

Psychologists and counsellors load their availability for treatment directly on the Franck online booking system (this can be changed/adjusted at any time by the psychologist). Psychologists and counsellors who do not wish to accept a direct booking from the Franck App, or online bookings from the other online platforms, can deactivate this function. This would typically be the case for Psychologists and counsellors with full time responsibilities to clinic/admitted patients and do not accept outpatient bookings.

The Franck App channels persons in need of treatment/appointments to the online booking system and allows individuals to browse available psychologists from the Psychologists and counsellors Directory and can see and select available time slots of available Franck Psychologists and counsellors countrywide. Where online consultations are selected, the consultations take place directly on the Franck diary platform.

The Psychologist and counsellor access patient details directly on the intelligent online diary.

The Franck platform offers real-time logging of medical aid or private billing details, search and confirm ICD10 codes, allows for note-keeping, reporting templates, form completion, electronic signatures during or after consultation and can also confirm availability of funds for treatment directly with the relevant medical aid – private patient/client payment system is also in place via instant payment. Day-statements are generated automatically from the online diary and are submitted electronically or can be printed in hard copy.

The Franck platform also offers a support system of counsellors, interns, students and volunteers (registered with the HPCSA and working under accredited supervision at the Franck Internship Facility) that can offer basic assistance and guidance 24/7 to patients who do not have access to funds / medical aid.

Electronic Day Sheets are automatically compiled and can be used for electronic claims submissions to medical aids, private invoicing, switching, electronic remittance advices and invoicing with your existing infrastructure. Or, we can add full support and management of all switching and debtors related aspects at a fee more competitively than any other offered in South Africa.

As part of the offering, Franck subscribed Psychologists and counsellors have access to full technical, administrative, clinical, service and support centre.

 

The Costing Model is meant to make sense to Psychologists and counsellors in South Africa. The aim is to offer a perfect fit for the needs of a Psychology or counselling Practice, while allowing scalability and sustainability. And thus, we aimed to bring the monthly subscription very close to the income of one 60min consultation. In this approach, the psychologist’s/counsellor’s first consultation of the month should come very close to paying for all the features necessary to run a profitable and productive practice.

 

Get in touch

Unit 2, Lifestyle Management Park, 221 Clifton Avenue, Centurion, Pretoria

+27 79 848 3645

info@getfranck.com

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